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Applying For An Assessment

When you or a loved one need extra assistance, knowing where to begin can feel overwhelming. For many, a Home Care Package offers the perfect solution. The application process can be simplified into six straightforward steps, with our caring team ready to support you every step of the way.

Our care advisors are here to listen, understand your needs, and provide personalised guidance.

We recognise this can be a challenging time, so we’ll be by your side to help you explore available services, answer your questions, and ensure you feel confident throughout the journey.

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Experience The Elka Difference

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Assistance Preparing For Your Assessment

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Transparent, Up front
Pricing

compassionate care

Comprehensive, Empathetic
Care

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Qualified, Experienced
Carers 

The Six-Step Process

female nurse taking care of a senior

Step 1:
Consider Your Needs

If you're over 65 and living at home, or if you're over 50 and identify as Aboriginal or Torres Strait Islander, you may be eligible for a Home Care Package. It's also available if you're at risk of homelessness or on a low income. We’re here to help you explore your options and ensure you get the support needed to continue living independently.

senior assessment

Step 2:
Request an Assessment

We can take care of referring you for a Home Care assessment and help you prepare for it. Once we’ve had a chat, we’ll help you get organised, and in the meantime, we can arrange any support you need through private funding. Assessments are conducted by My Aged Care, a Commonwealth Government agency.

senior assessment

Step 3:
Your Assessment

My Aged Care will contact you to book a time for your assessment. During this meeting, they’ll talk through your needs and decide which level of Home Care Package is best suited to you. There are four levels of support—ranging from basic to high-level—and we’re always here to answer your questions and offer guidance.

If you have a preferred service provider,  you can let your assessor know during your assessment. The benefit of doing this is that when a package becomes available, we will also be informed and can contact you to start organising your care plan, getting you care sooner.

senior assessment

Step 4:
Assessment Outcome

Once your assessment is completed, you’ll receive a letter explaining your eligibility and the level of care you’ve been approved for. From here, we can guide you through the next steps, including arranging support services with private funding if needed while you wait for your package to become available.

female nurse taking care of a senior

Step 5: Accept Your Package and Choose a Provider

With your package in place, we’ll work closely with you to create a care plan that’s tailored to your needs and lifestyle. Whether it’s help with daily tasks, social support, or personal care, we’ll ensure your plan evolves as your needs do, giving you peace of mind that you’re always in good hands.

elder assessment

Step 6:
Create Your Care Plan

When your Home Care Package is available, you’ll have 56 days to accept it and start receiving services. Let us know as soon as you receive your letter, and we’ll help you get everything organised—including requesting an extension if needed.

Step 1:
Consider Your Needs

If you're over 65 and living at home, or if you're over 50 and identify as Aboriginal or Torres Strait Islander, you may be eligible for a Home Care Package. It's also available if you're at risk of homelessness or on a low income. We’re here to help you explore your options and ensure you get the support needed to continue living independently.

icon
female nurse taking care of a senior
senior assessment
icon

Step 2:
Request an Assessment

We can take care of referring you for a Home Care assessment and help you prepare for it. Once we’ve had a chat, we’ll help you get organised, and in the meantime, we can arrange any support you need through private funding. Assessments are conducted by My Aged Care, a Commonwealth Government agency.

Step 3:
Your Assessment

My Aged Care will contact you to book a time for your assessment. During this meeting, they’ll talk through your needs and decide which level of Home Care Package is best suited to you. There are four levels of support—ranging from basic to high-level—and we’re always here to answer your questions and offer guidance.

If you have a preferred service provider,  you can let your assessor know during your assessment. The benefit of doing this is that when a package becomes available, we will also be informed and can contact you to start organising your care plan, getting you care sooner.

icon
senior assessment
senior assessment
icon

Step 4:
Assessment Outcome

If you're over 65 and living at home, or if you're over 50 and identify as Aboriginal or Torres Strait Islander, you may be eligible for a Home Care Package. It's also available if you're at risk of homelessness or on a low income. We’re here to help you explore your options and ensure you get the support needed to continue living independently.

Step 5:
Accept Your Package and Choose a Provider

With your package in place, we’ll work closely with you to create a care plan that’s tailored to your needs and lifestyle. Whether it’s help with daily tasks, social support, or personal care, we’ll ensure your plan evolves as your needs do, giving you peace of mind that you’re always in good hands.

icon
female nurse taking care of a senior
elder assessment
icon

Step 6:
Create Your Care Plan

When your Home Care Package is available, you’ll have 56 days to accept it and start receiving services. Let us know as soon as you receive your letter, and we’ll help you get everything organised—including requesting an extension if needed.

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Schedule a Consultation
1800 012 340

Frequently Asked Questions

We offer our home care services Australia-wide, ensuring that you or your loved ones can receive quality, personalised care no matter where you are located.

Elka Home Care offers a wide range of services, including personal care, domestic assistance, social support, and respite care. We tailor our services to meet the specific needs of each client.

Eligibility for government-funded home care packages depends on several factors. Our team can guide you through the process of determining eligibility and help you apply for the right level of care (Levels 1-4).

Yes, you can easily switch your home care provider to Elka Home Care. We’ll assist you in managing the transition smoothly, ensuring there’s no disruption to your loved one’s care.

At Elka Home Care, all our carers undergo thorough vetting, training, and regular assessments to ensure they meet the highest standards of care. We work closely with clients to match them with carers who suit their needs and preferences.