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Fees

Pricing

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Affordable Healthcare That Doesn’t Compromise on Quality

At Elka Home Care, our mission is to make high-quality, comprehensive home care accessible for everyone. We believe in complete transparency, which is why our fees are straightforward and upfront, with no hidden costs. From the very start, you’ll know exactly what to expect, allowing you to focus on what matters most—receiving the best possible care.

Support at Home Program

The Support at Home Program is introducing standardized pricing for services, ensuring that all clients receive consistent and transparent pricing across the board.

Our prices are currently based on the Government’s indicative price guide, and liaising with our Supplier Partners, ensuring that we align with industry standards while providing high-quality
care. These changes are aimed at maintaining transparency and making it easier for clients to understand and manage.

all prices include all costs associated with delivering the services, and it can vary slightly depending on supplier. 

Support at Home Service List

Category Service Period Cost
Clinical Registered Nurse Weekday 6am - 8pm $150.48
Clinical Registered Nurse Weekday 8pm - 6am $164.27
Clinical Registered Nurse Saturday $214.43
Clinical Registered Nurse Sunday $249.55
Clinical Registered Nurse Public Holiday $284.66
Category Service Period Cost
Clinical Enrolled nurse Weekday 6am - 8pm $150.48
Clinical Occupational Therapist* Weekday 8pm - 6am $250.80
Clinical Speech Therapist* Weekday 6am - 8pm $260.83
Clinical Physiotherapist* Weekday 6am - 8pm $231.99
Clinical Allied Health Assistant Weekday 6am - 8pm $152.99
Clinical Counsellor or Psychotherpist Weekday 6am - 8pm $260.83
Clinical Dietitian or Nutritionist Weekday 6am - 8pm $250.80
Clinical Exercise Physiologist Weekday 6am - 8pm $238.26
Clinical Podiatrist Weekday 6am - 8pm $225.72
Clinical Psychologist Weekday 6am - 8pm $285.91
Clinical Social Worker Weekday 6am - 8pm $250.80
Category Service Period Cost
Independent Living Personal Support Weekday 6am - 8pm $100.00
Independent Living Personal Support Weekday 8pm - 6am $115.37
Independent Living Personal Support Saturday $145.46
Independent Living Personal Support Sunday $ 165.53
Independent Living Personal Support Public Holiday $200.64
Independent Living Personal Care Senior Weekday 6am - 8pm $102.83
Independent Living Personal Care Senior Weekday 8pm - 6am $117.88
Independent Living Personal Care Senior Saturday $150.48
Independent Living Personal Care Senior Sunday $165.53
Independent Living Personal Care Senior Public Holiday $200.64
Independent Living Personal Care Specialist Weekday 6am - 8pm $105.34
Independent Living Personal Care Specialist Weekday 8pm to 6am $120.38
Independent Living Personal Care Specialist Saturday $156.75
Independent Living Personal Care Specialist Sunday $150.48
Independent Living Personal Care Specialist Public Holiday $200.64

Please note:

Rates may vary depending on individual circumstances, weekends and public holidays.
 
This pricing is indicative based on average cost. Allied health and other clinical services is quoted individually to suit your plan and budget.
 
Home maintenance, minor repairs, and meal delivery are quoted individually to suit your plan and budget
 
10% of your budget is set aside for care management. This does not impact your budget.
 
Transport is quoted individually to suit your plan and budget, depending on if it is Kilometres driving, or voucher based such as cab charge.
 
With all new suppliers we will endeavour to and there are no additional costs associated with arranging third party providers.
 
24 hour notice is required to avoid a full service cancellation fee. Services delivered on a public holiday will attract public holiday rates.
 
Elka Home Care also does not charge an entry fee, exit fee or a basic daily fee.
 
If we are unable to deliver a service in your area we will recommend someone who can. This may involve an additional cost to the prices listed above. Your Care Manager will discuss this with you prior to services commencing.
 
If you would like to receive a particular service from someone external to us then you can request to have them service you through Elka Home Care. Your Care Manager will discuss this with you prior to services commencing.
 
You may be required to contribute an Income Tested Fee (ITF) if you are a part pensioner or self -funded. This is a Government mandated fee that clients on Home Care may contribute towards the package.
 
Services Australia will conduct an income assessment over the phone to determine how much, if any, you are required to pay. Please call Services Australia on 1800227 475 for further information. If you are not receiving any form of payment from Centrelink, you will need to provide financial details to Services Australia. Please call Services Australia for direction in regards to determining your ITF

Terms & Conditions:

Shift Cancellations:

  • >48 hours’ notice – No Charge
  • 24 – 48 hours’ notice – minimum charge of 4 hours
  • <24 hours ‘notice – Full length of the shift to be charged

Elka Home Care reserve the right to review the Fee Schedule in the event of any changes to award pay rates, supplier charge updates, or additional charges resulting from statutory or regulatory changes
 
The prices listed above do not have any hidden costs and there are no additional costs associated with arranging third party providers.

Frequently Asked Questions

We offer our home care services Australia-wide, ensuring that you or your loved ones can receive quality, personalised care no matter where you are located.

Elka Home Care offers a wide range of services, including personal care, domestic assistance, social support, and respite care. We tailor our services to meet the specific needs of each client.

Eligibility for government-funded home care packages depends on several factors. Our team can guide you through the process of determining eligibility and help you apply for the right level of care (Levels 1-4).

Yes, you can easily switch your home care provider to Elka Home Care. We’ll assist you in managing the transition smoothly, ensuring there’s no disruption to your loved one’s care.

At Elka Home Care, all our carers undergo thorough vetting, training, and regular assessments to ensure they meet the highest standards of care. We work closely with clients to match them with carers who suit their needs and preferences.